First and Foremost: It is FREE to claim and list a restaurant on The Jolly App!

The Jolly App curates positive experiences and great vibes for restaurant guests by using their sensory attributes, cuisine, mealtimes, menu items, locale, price and much more. It then feeds back details about what customers are searching for so that restaurant management can better "tune" the experience that's being offered. Restaurant management can see what's working and what might be keeping customers away. With sometimes minor adjustments, restaurants get greater exposure to more customers by being matched with more sought after experiences.

It customer mobile app includes over 20 different sample user experiences that can be edited to match for social gatherings, business or personal entertainment desires. Users can also create their own. It does not rate or review any business. It simply matches users with businesses that are most likely to result in better experiences for both the business and customer.

Think about this: We’ve all heard that happiness is based on our positive perceptions, environment, and experiences.

Disneyland is called the happiest place on earth for a reason. It’s all very deliberate on Disney’s part – the sounds, sights, flavors, smells, laughter, energy, feelings, organization, staff and much more. They’ve mastered positive guest experiences by understanding the human senses, behaviors, and responses to simulation. Wouldn’t you like to have more of that type of success?

Here are some of things that happen when you deliberately focus on creating positive experiences utilizing what we’ve built into The Jolly App - a massive amount of user search data - simplified, categorized and prioritized - that will help you better understand what people are looking for in selectable date ranges and locations.

• Matched with more customers. You gain customers you didn’t have before. And, your business has a much better chance of keeping those customers, and that added revenue long-term because you offer a more positive experience. You will also be surprised to know that in many cases, small adjustments can make big differences. Knowing what people are looking for – or avoiding – gives you the power to connect with more customers. Let’s face it, people are creatures of habit. They will go to their favorite restaurant(s) over and over because they’re connected in many ways, and not with just the food. They may also be afraid to try anything else because they want to avoid bad experiences. Don’t we all? Time after time, we’ve listened to restaurant owners that have stared at a busy restaurant across the street, wishing they could do “that kind of business”. The answer is knowing what people are attracted and attached to – what pleases them overall. The Jolly App’s matching of users to restaurants gives restaurant management time to focus on the things they have more control of, such as quality of food and service. Putting more responsibility for curating better experiences in the hands of customers is a huge boost in the direction of a successful relationship between business and guests.
  

• No reviews or ratings within The Jolly App. Throughout history, people have been influenced by other people’s opinions. By using the human senses as the matching algorithm, the app lists restaurants that deliver the very things that people find to be a comfortable and pleasing atmosphere. Customers will now select your business because you tailor it to what people are looking for rather than trying to respond to reviews – to make unhappy people happy. How about matching with people that are far more likely to have a positive experience in the first place? Bad news may travel fast, but the focus should be on good experiences, those that linger long after the visit, and create return business. Additionally, advertising on review sites may seem like a good idea, but people are still being influenced by those overwhelming and potentially unscrupulous reviews. Advertising on these sites can be hit or miss. Matching within The Jolly App is highly focused connections with people that are more likely to visit your restaurant and connect with your brand. No wasted advertising money and unpredictable results. Bottom line: The Jolly App encourages a positive relationship between the customer and the business, in place of the adversarial one created by review sites.

• Analytics change the focus from reaction mode to meaningful data and measurable results. The Jolly App analytics help management determine exactly what people are looking for and/or why they may not be coming to the restaurant - in order of importance. Small changes in sensory attributes can often move a restaurant up in the listing categories. The Jolly App's powerful analytics present facts based on what’s currently attracting customers, and what features may be a waste of time or money. Our primary goal on the restaurant business side is to help them fine tune the overall customer experience to increase revenue, brand attachment, return business and to have fun running a more successful restaurant.
  

• Suggesting amenities that create tangible results. Taking the lead in restaurant/customer engagement, and because of our own restaurant business ownership, we know that little things can make big differences when customers reflect on an experience they had at a business. We’ve built-in an amenity “watch-dog” that monitors user searches, suggestions, and other information to inform restaurant management of often subtle things that create customer loyalty and positive feedback. Things such as reading glasses, phone chargers and much more resonate with customers long after they leave but pop-up as positive thoughts again when they are out and about looking for another good experience. The Jolly App reminds them about these subtleties and provides listings that meet these often-overlooked little magnets for new business.

Claiming and listing your restaurant, and access to the detailed analytics is FREE. Really, it's FREE. There are no hidden charges.

So let’s be honest, determining why a restaurant may be underperforming and not reaching its full potential can be a very difficult, long and painful process. Even if a restaurant is doing great now, we all know that customer preferences change, sometimes very quickly. What might be a great honeymoon with customers now can quickly turn to divorce or be a slow downward spin without reliable information on why. The restaurant business is a constant process of adjustments, sometimes very small.

The Jolly App analytics provides management with real and reliable data to help increase exposure and improve the overall restaurant experience, customer connections and satisfaction. It will help you better understand customer trends by offering valuable insights and will keep customers coming back for more great experiences because of changes that were suggested in The Jolly App.

Ask yourself: Why would you completely remodel, replace all your staff or make other major changes when just a few things such as your music being too loud or the fact that you forced people to use QR code menus might have pushed customers away? There are many other small reasons that your customers know that you may not.

The Jolly App records hard numbers about what unique users search for within any context of the human dining experience—a romantic night out with a partner, a family gathering, a friend’s night out, etc. This data made up of all users’ individual choices manifests as a customizable template, or what we call the sample experience. The sample experiences in the mobile app are our quantified mean/average of the human qualities that people look for in each dining scenario. Users can adjust the templates however they want, and it only refines the sample experiences even more for new users to get started with.

Twelve, according to Ruby Newell-Legner's "Understanding Customers", the de facto benchmark research that helped business owners better understand the importance of good customer service. So, if it takes that many, why not put more power in the hands of the customer to create more positive results every time. The Jolly App does just that by suggesting restaurants that would best suit their underlying sensory needs to produce more positive satisfaction. Our app can reduce the possibility of bad experiences by matching more elements of your business. It suggests what works and what doesn’t.

Yes! The Jolly App is based on trust and verification. It has an intelligent checks and balances system in place that monitors private input from its mobile app users for abuse of the system. If our monitoring system gets consistent private complaints from mobile app users about inaccuracies with a specific restaurant, a warning and removal system is in place to ensure reliability and integrity of the system for its users and businesses. The business is notified through a private messaging system and given an opportunity to correct mistakes. Mobile app users need to be able to trust and rely on the system to create the best experiences possible. Every business needs to know that competitors are playing fair, and abuse will not be tolerated.

It is FREE to claim and list a restaurant on The Jolly App. The process involves searching the name and completing a simple and secure verification process. Once claimed, restaurant management merely needs to verify the information we have on record, complete their restaurant's profile, and upload a PDF copy of a menu. We’ll convert the PDF to actual searchable menu items automatically. And, we do NOT sell any data or information to other third parties!

Let’s face it, no app, review site or Point of Sale system can help all restaurants be successful. The restaurant business is tough and requires that owners and managers be good in several areas. The three main areas are food, service and experience. We want to suggest that you take a look at the book: How to Thrive in the Restaurant Business on Amazon Books. There are others there as well, including: Setting the Table by Danny Meyer. These books are comprehensive and filled with facts and suggestions on how to create better businesses practices and more positive customer experiences.

Restaurant owners need to create a variety of delicious food consistently and keep staff focused on providing friendly and efficient service. Guests want to feel respected, not like a number rushed out the door to maximize profits. The opportunity to deliver an outstanding human experience starts when customers walk in the door and begins to interact with your hosts and servers. And the more you create positive experiences, the more customers are attached to your brand, which equals return business.

Let’s assume you have great food and service. Now the hard truth: If you don’t, you need to revisit why you’re in the restaurant business. Are you discouraged by bad reviews? Review sites have put tension between customers and restaurant staff. However, if you knew that more customers coming through the door had been matched with your restaurant beforehand, the curated experience, it would give you more time to focus on the best food and service, and the original reasons you got into the business – positive connections, a successful restaurant and having more fun at it.

YES! During your restaurant onboarding process, you can upload your menu and we will convert it to digital form, reading the menu items and creating keywords for each item. If your menu has Spaghetti Carbonara on it and a customer searches for that menu item, your restaurant is a better match.

This function, along with all the other matching features and benefits to businesses make The Jolly App a better, more complete and cost effective restaurant search engine and analytics solution than any other single platform.